My truck has an open recall for the rear camera freezing issue. Loooking at the service tech instructions for the repair on PTS, it says this...
3. Find the 5 digit SYNC 4 Software Version. Ex: 23270.
4. Check the current APIM software level. Is the version in the vehicle at V2.0.2 SYNC...
As soon as our lovely FL weather allows, me I'll give that a shot. I don't think I had the battery off for more than 20 min when I replaced it yesterday.
Sorry, any ota issues, my last update per the ford app is DSP-24.AE.AK over a year ago. I can't tell if I've been getting phantom update notifications lately or a bad battery, which I've had in the past. The update notifications just disappear when I turn the truck off.