Recent content by SARosei

'21 Lariat, now 40,000 miles. A long, lonely campaign to get the heat exchanger leak corrected under drive train warranty -- but eventually successful. My 'white paper' is in another thread on that topic for others' benefit. Very happy in every other respect, would purchase again.

Received the letter on the 24NO4 customer satisfaction program today -- 15 years and 150k miles. Happy to be vindicated on this topic.

Thanks! I'm not sure Ford actually got the message, but the approach of this appeal is sound. For example, the Ford response via BBB Auto Line misidentified the correct warranty terms as 3yrs/36k and not the hybrid terms 8yrs/100k, then stated that 'Warranty denials cannot be overturned.'...

Snakebitten -- It was indeed a tough hill to climb, but it appears I have succeeded in getting a reimbursement for the parts and labor I was charged to remove and replace the intermediate exhaust pipe with the integrated heat exchanger. The list of arguments / issues is in the file below --...

Snakebitten -- my 21 hybrid just went in to dealer service for leaking transmission oil pan and leaking exhaust heat exchanger, 31.8k miles. On the EHEx, the service writer is claiming that will not be a warranty issue because it's "exhaust" and not "powertrain." In addition to the standard...

05Rubicon -- a question for you. The bolts that you exposed as part of the removal process -- are they in a fixed position, for example welded in? Would the bolt heads be visible from beneath the truck? I have a '21 Lariat hybrid and purchased the storage after my delivery -- with no...

Heavishot -- do you have any photos from the removal you mention here? I likewise purchased the partitioned storage box after delivery, and want to understand what it takes to install it. The bolts you mention, were they welded into position? Were they visible from underneath the truck...

Lippy -- Please excuse me as I bother you a second time with a request to get photos of the mounting points for the folding storage on your Lariat? one view from beneath the truck, and one from above the box with the rubber lining pulled away? I purchased the same storage box at the time of...

Photos from the part I ordered There are several stickers like the one pictured here.

Can you share a photo? And one from underneath? That's very interesting -- in the brochure list of options I used when ordering my truck in July, in the section titled "Rear Seating" the caption read "Underseat fold-flat, lockable and portionable storage (SuperCrew)" There was a...

To an earlier question about part numbers --- For the bin itself --- ML3Z-26310B17-AA --- from my receipt at purchase. For hardware --- 9L3Z-15672A40-BB --- cover plugs (4 required) W704370-S450B nut, 4 required W505495-S450 bolt, 4 required also need 4 washers Does ANYONE have an insight on...

question for you, related but different --- is yours the hybrid? I'm trying to place the folding storage box in my hybrid -- it was NOT installed at the factory and the part arrived with no instructions or templates for installation. Is there a "face plate" present between the seat anchors on...

I ordered this part at the same time I took delivery (hybrid Lariat), it came in later but without the mounting hardware (in blue above). I purchased 140 miles from home, so I will now see if my local dealer can procure the bolts, grommets, washers, covers that are required. I have not been...

Well — I ordered the under seat storage bin pictured above, and am now trying to determine whether I can get it installed — lock or no lock. It’s not a cheap date, and will be a bust if I cant get something figured out. Quality of the part looks good, but securing it in place is the challenge...

just did -- thanks so much