https://www.ford.com/technology/bluecruise/
Zoom in on the interactive Blue Cruise map and you can see Ford has intentionally cut out Blue Cruise coverage at toll booths.
Same issue with my “21 PB. It is sitting dead in my driveway waiting for the next available service appointment on Feb 2nd. It’ll start after I leave it sitting for a few minutes , but the engine idles extremely rough for 4-8 seconds and then shuts down by itself.