Recent content by John Heller

Thanks for the update. I have a powerboost (hybrid truck). Unfortunately pulling the terminal off under the hood doesn’t break the electric circuit. Hybrid has 3 batteries. Truck will even start with battery underneath the hood disconnected. I also am concerned I’m not getting over the air...

So did you do a reset before connecting back the cables to the modem?

I’m really disappointed in Ford. It’s a week tomorrow and Ford has not replied to the dealer on how to repair the problem. I tried unplugging last night. Unfortunately it didn’t work on mine. I’m glad it worked for you.

I have had truck into dealer 3 times now. They still don’t have a clue how to fix the problem. Dealer is waiting for guidance from ford. Anybody else get a resolution to this problem? Also went to ford.com. Entered my vin number and it shows there are two updates out there. Truck says no updates...

I think your right on they don’t know how to fix the problem. Dealer called 15 minutes ago Ford advised him to do the generic stuff that the mechanic already tried. Dealer said he is contacting Ford again trying to get problem escalated. I will update if a solution is found.

Just an update. Took 2023 f -150 powerboost hybrid into different dealer. They tried different things for 3 hours then said they were going to contact Ford. They were stumped and said that no software updates have been released. Connectivity settings are still locked, Alexa doesn’t setup. Did...

I got 2023 f-150 powerboost same problem. It’s been to two different dealers and I have the svs error, connectivity settings are locked and if you try to set up Alexa you get another error message. I tried disconnecting battery under the hood. The powerboost has 2 or 3 batteries. I discovered...

That’s great news! Thanks for sharing.

It’s really frustrating. Dealer didn’t have a clue on how to fix the problem. I also had problems with FordPass. Twice I had to remove my vehicle from FordPass and uninstall the app and do a master reset That did fix FordPass issues so I could remote start the vehicle. I have an appointment...

Connectivity shows locked on settings and says there is a svs update that needs connectivity. Also Alexa doesn’t load. Ford has promised me a call and has not followed up. This is what displays when you touch connectivity. There is an active SVS service which needs Vehicle Connectivity. n...