While I appreciate you trying to explain, let's tell what really happened. We verified between pictures, videos and everything you asked me to do, we verified everything was installed correctly, then we eliminated the possibility of the wire harness being the problem. So if the harness is good...
Everything we did shows the unit is the problem not the installation or the harness. The reason you want the unit back is because you know that's the problem. There is nothing else to check on my end. Knowing that all you need to do is exchange the product which I asked you 4 times. What elase...
Stay away from Stillen. Sold me a defective Tru Controller and won't exchange it. I can post the whole conversation I had with them if you want to see it. Went thru some trouble shooting with them and now they want me to send thenunit back so they can see what's wrong. The units arrived 2 days...
Well I just bought the Stillen Tru Controller and its defective right out of the box. Ive been going back and forth with Will through le shooting the unit. He had me do a number of things but same results everything. I asked for an exchange and now they want me to send the unit back to them so...