I don't have the paperwork in front of me, so don't quote the figures, but it was roughly $1,300 for the truck and another $700 for the options (BAP, FX4, Moonroof, 502A) came out to ~$2k from the order sheet to what they presented me when I picked it up. The dealership is supposed to honor the...
I was referring to the April price increase. If you sent Feb 18, but it was raised on 15, you missed that one, but you should be locked in against the April increase. Mine ended up being ~$2k, I contacted Ford, then typed up a letter to the BBB and states Atty General, salesman called to ask why...
I just went through this with my dealership, ordered at the end of March, they tried stinging me with the price increase. Keep your paperwork and fight it
Thanks for the update. I am planning on giving a detailed update on this forum describing the whole ordeal I went through once I get that check. Also will update if I ended up filing complaint with state Attorney General and Better Business Bureau
That's what I'm dealing with at the moment, difference is it sounds like your dealership was up front about it, mine told me I was stuck with the price increase until I contacted ford and then told them I was filing a complaint with the BBB and AG. They then told me I would be getting a check...
I picked up my truck a few weeks ago, so way too late :) but I'm actually glad how it turned out, I like the fixed running boards better than the power the more I look at them. Has more of a rugged, stout look to it IMO.
I could be totally wrong on that. I thought that was the case, was also told that by my salesman when I was going to add power running boards after the order. But I have no affiliation with Ford or the dealership so maybe I (and salesman) are wrong on that. (Wouldn't be the only thing I was...
Typing on my phone, so bear with me, but from my understanding:
1) No, since you made a change to the order, you would be issued a new Dora (that is understandable, since it is an order summary, any changes made would warrant a new build sheet)
2) probably not since you made the adjustment to...
One thing in your favor is it looks like you have a heads up with this, I was blindsided by it at the dealership. After they had me fill out two google type reviews in front of them with 5 stars, before they would bring out they paperwork. I thought it was just childish, ridiculous antics, but...
I haa
Customer relationship center 800-392-3673, x plan 800-348-7709, ford marketing 800-334-4375. Those are the numbers I called, CRC is who picked it up with a case number. I'm waiting to hear back from them again, had last conversation with them on Friday, they said they were investigating...
Do you happen to still have those email addresses you can share? I posted on this forum last week regarding a dealership not accepting the signed order agreement, I'm looking to send an email (with documentation) in detail regarding this matter to as many Ford executives as possible.
I've thought about different approaches with this, this is definitely an option, but to other people's point of here, also important to inform as many people (BBB, Ford execs and customer support, etc) about this so that people are aware and can hopefully save someone the same bullshit in the...
I have read all the comments/help (thank you to everyone) and think that is how I'll proceed, BBB and brass at ford will be notified in detail of this experience. Additionally, and ironically, the dealership is obsessed with the Ford survey, I have two voice-mails on my phone so far of the...